Description

OBJECTIVE/SUMMARY

As a skilled recruiter, operations, logistics and events specialist with comprehensive experience coordinating procurement, staff and operations, I possess a range of knowledge and experience that will allow me to contribute toward the success of any company. My experience includes seventeen years of administration and four years of human resources and operations coordinaton, successfully developing and maintaining strategic processes; overseeing logistical coordination and project management. My proven ability to optimise operational and team success, along with my acute talent in providing an exceptional level of coordination, client service and satisfaction, will contribute greatly to your company.

SKILLS
→     Superb organisational expertise; problem-solving, crisis management, prioritisation and planning

→     Key team player with proven strong people management, mentoring and counselling abilities

→     Excellent communicator; negotiation, power of influence, customer service and interpersonal skills

→     Advanced experienced in Microsoft Office packages

→     Vast attention to detail, methodical and precise

→     Thrive on working under pressure and to deadlines

→     Highly motivated, energetic and conscientious

→     Self taught on WordPress, an online open-source content management system (CMS) based on PHP and MySQL, achieving the launch of a fully functional website – AngelSewing.co.uk – Created, designed and managed

PROFESSIONAL EMPLOYMENT EXPERIENCE
RECRUITMENT CONSULTANT

October 2018 – October 2019 – Additions Recruitment Consultants, Norwich

¬   Full 360 recruiter managing all areas from start to finish of a recruitment consultant with both temporary and permenant placements

¬   Managed full recruitment process of HGV Drivers and personnel for the construction department

¬   Coordinated all personnel on a daily and weekly basis across the county with multiple companies

¬   Ensuring both client and candidate full details and documentation is set up on the VDQ system

¬   Conducted both telephone and face to face sales to gain new clients

¬   Responsible for client visits to enhance relationships and maximise business opportunities

¬   Organised full payroll process on a weekly basis

¬   Responsible for marketing and advertisement on all platforms; Website, LinkedIn, Job boards etc.

¬   24 hour on call service

¬   Gained the ARC ‘Achievement of the Year Award 2018’ in the Driving Department

¬   Achieved three ‘Best Evers’ – Highest divisional profit per week made to date

¬   Achieved profit of £12800+ in one week to get the long standing best ever divisional record

MATERNITY LEAVE – July 2016 – February 2017

DIVING HUMAN RESOURCES & OPERATIONS COORDINATOR

February 2013 – July 2016 – Fendercare Marine & Diving Services, Seething

¬   Managed full recruitment process of Commercial Divers and ROV Pilots including completion of all company recruitment documentation

¬   Coordinated all Commercial Divers/ROV Pilots/Project Managers & Office Staff logistics with mobilising and demobilising across the world on different contracts with high end clients, including visa processes, flight bookings, car hire, accommodation and completion of all associated Health & Safety documentation

¬   Liaised with multilingual visa agents, consulates and embassies to organise all relevant documentation required for travel across the world for different projects and contracts

¬   Successfully controlled and maintained all training trackers, personnel & working trackers and diving database for all divers on projects and on standby

¬   Supported and advised technical managers and directors in development and execution of all successful diving and ROV projects

¬   Created and controlled all necessary project documentation for directors and clients

¬   Maintained and ensured compliance with company health, safety, environmental and quality systems

¬   Trained, inspired and supervised diving administrators to ensure high standards were set and met for full operational support

¬   24HR Emergency out of hours on call support service for all running projects and contracts

MARINE ADMINISTRATOR – September 2012 – February 2013 Fendercare Marine

QUALITY ASSURANCE ADMINISTRATOR – September 2012 – February 2013 NOV Wilson

ADMINISTRATOR – August 2011 – May 2012 – Aeropak Chemical Products Limited

SKILLED OPERATIVE – October 2009 – August 2011 – Broadland Plastics Limited

EVENTS MANAGER – December 2006 – October 2009 – The Keswick Hotel and Restaurant, AA 4 Star

¬   Responsible for all events; Weddings, Funerals, Birthdays, Corporate events & meetings and fundraisers

¬   Liased with clientele to understand exact event requirements

¬   Produced detailed proposals for event – timelines, suppliers, staffing & budgets

¬   Researched suppliers and negotiated hire and costs

¬   Managed and coordinated suppliers and event logistics – Catering, entertainment and equipment

¬   Managed all pre-event planning and delegation

¬   Handled all clientele queries and last minute changes – troubleshooting on the day of event to ensure smooth operation

¬   Managed team of staff on the day – giving full briefings and ensuring timeline adhered to

¬   Organised facilities car park, traffic control, hospitality and rooms

¬   Managed the clear down of the facility after the event

¬   Communicated with the clientele and guests to ensure high standards were met at all times

BAR, WAITRESS & ADMINISTRATOR – December 2003 – December 2006 – The Ship Public House

qualifications
→     2019                             Negotiation Training & Certificate

→     2018                             Recruitment Sales Certificate

→     2013-2016                  Fire warden in-house training

→     2012                             Lowestoft College – Advanced Microsoft Office Excel Course

→     2010-2012                  St John’s First Aider Full Intense 1 Week Course

→     2008                             Level 2 City and Guilds NVQ Multi-Skilled Hospitality Services

ü  Key Skills Application of Number

ü  Level 2 City and Guilds Communications Certificate

ü  Employment Rights and Responsibilities Certificate

ü  Equality and Diversity

ü  Health and Hygiene Certificate

→     2003-2004                  Easton College, Norfolk

→     1999-2003                  Stalham High School, Norfolk – 9 GCSE B-D

PERSONAL STATEMENT
I am a highly enthusiastic, motivated and meticulous hard working woman that takes great pride in my skills and abilities. I am proud of my adaptation to surroundings and situations and I have a strong capability to build professional relationships in any circumstance. I rely on my own faculties to create, develop and master all systems and strategies I set up and utilise within the workplace. I have a sense of humour and the ability to turn negative situations into positive outcomes and being a very sociable person I thrive on new skills and challenges; I am a perfectionist and must make a difference everywhere I go and in everything I do! A task assigned is a task complete! The time is right for me to follow my heart and do what I love!