To whom it may concern.

I am delighted to enclose my C.V for the advertised position.

I was interested in the challenge and change of career path that this role offers, I have worked in retail for over twenty years and believe I have the drive to fulfil this position to the best of my ability.

I have had a successful career in retail management, after starting out part time whilst studying; I worked my way up to assistant manager and eventually manager due to my drive and passion for customer service.
Enjoying new challenges I relocated to Cumbria in 2008 after applying for a position and being successful and from there it became my home.

My current role has taught me new lessons and given me strength to succeed and to challenge myself further than I expected. My role started with turning the store around, full team change and giving the company a very successful year.
I enjoy being target driven and am able to adapt to my surroundings and work with others to complete tasks on time and to use time management to get the most out of the working day.

Within my roles I have gained experience in the following:
Managing staff: rota planning, recruiting, training, performance management.
Health and safety: Risk assessments, evacuation drills, staff training.
Daily duties: Customer service, housekeeping, cash handling/banking, daily briefs, floor plans.
Communication: dealing with outside suppliers, working with other stores and all levels of management, customer orders, using various computer systems from counter to back office.

I pride myself on being conscientious and being highly motivated with tenacity and a natural flair for building rapports on all levels.
Throughout my career I have learnt the importance of clear communication, teamwork, careful planning and organisation, which is detrimental to the smooth running of any role I have been lucky enough to be part of.

I now feel I would like a career change facing a new challenge. I approach this opportunity with passion and enthusiasm to succeed.

Thank you for taking the time to read my letter and CV and I look forward to hearing from you in the near future.

Yours sincerely

Shelley Carnell